![]() If you are prompted to install the printer software, follow the on-screen instructions. If your printer is not listed or a connection problem is detected, click My product is not listed or select your connection type, follow the on-screen instructions, and then click Retry.Ĭlick either Fix Printing or Fix Scanning. Select your printer in the list, and then click Next. On the Welcome screen, click Start to view a list of available printers. Make sure your printer is turned on and connected to the computer.ĭownload HP Print and Scan Doctor, and then follow the on-screen prompts to install and open the tool. This tool will help to fix any issues with the printer drivers/software: While you respond to that, I suggest you to download and run the HP Print and Scan Doctor. May I know if any software changes or updates happened on the computer prior to this issue? Not to worry, I'll be glad to assist you with this case. I understand that the scanner function as well as the icon for the printer function disappeared from the desktop screen. ![]() HP Instant for reaching out to us on the HP Support Forums.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
0 Comments
Leave a Reply. |